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I am very sad to right this review. Today I had to change my appointment due to a change in a delivery from bay island transport coming to 12.30 pm instead of the morning. I wasn't notified by bay island transport I called them at 8.30 to check everything was OK to find it wasn't. I am sure other island clients will understand. I said I could come after 4pm. I rang the colorshack as soon as they opened and even though I have been a regular client since they opened in redland bay they wanted to charge me a rescheduling fee to re-book of 35 aud. Needless to say I was very disappointed as the circumstances were beyond my control. So beware. Even though I regularly spend between 200 to 300 a visit my business was not valued I was advised by the manager that if I try to book there again this fee would be added to my bill.
Please note I have not cancelled or rescheduled before at short notice, plus I did tried to reschedule later in the day.
Michelle Lucas
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Hannah saved me!! After falling victim to a hair massacre at another salon both with my colour and cut I was recommended the Colour Shak and what an awesome recommendation it was. After suffering at the hands of someone who should not be a hair dresser I was nervous but Hannah put me at complete ease. She is knowledgeable, talented and damn good at what she does. I can't wait to go back for my colour to be done.
The salon is beautiful too. What a find. I'm stoked.
Sam Staunton
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First time visiting the Colour Shak today. All of the staff were amazing and made me feel very at ease. Monique and Crystal were absolutely amazing and I am so in love with my hair. Will definitely be returning soon ❤️
Carly Blyth
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Hannah has Hannah has the hands of a true magician!!!! I had the most amazing day having the most pampered, luxurious hair appointment. From the colour, cut and style EVERYTHING and I mean everything was truly beautiful. I walked out feeling like a completely new woman. The staff are like friends you have known for years. The best and I absolutely mean the BEST EVER!!!!!
Missblueeyes 97
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Couldn’t be happier with my hair, service and studio, all staff were a delight to be around, a bunch of truly beautiful people. The studio was very clean and their chairs where very comfortable (even having charging ports in the chair you sit in to rinse your hair, also hands down the most comfortable chairs to have your rinsed in!)
Shailey did my hair and was absolutely lovely she made me feel so comfortable, she was very professional and is extremely talented! She went to all measures to make sure I loved my hair, she offered multiple times to see if I needed a drink & they offered plenty of options. So inlove with with my hair & would definitely go back & recommend to family and friends! One of the best experiences I’ve ever had at a salon, the girl power and positivity really was so nice to have that energy around me!
I left feeling so happy and pretty, again one of the best experiences I’ve ever had!
Easy to find Salon, helpful staff, end goal result! Beautiful environment, kind and genuine people! Couldn’t be happier! 💖
(Here is my hair)
Danika Chevonne
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Highly recommend. Short notice appt for hair wash by Krystal in her apprentice yrs, relaxing head massage, wash and beautiful blow dry, very professional and attentive. What an uplifting space to be in, great vibe, happy customers and staff such a treat. It ended too soon! Thanks ladies.
Melanie Wiseman (Mel)
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The whole experience was wonderful. The staff are experienced, friendly and happy to offer suggestions to achieve what you want. The salon itself is modern, spacious and relaxed.
I am extremely happy with my style cut and colour and am looking forward to my return visit.
Michelle Mallory
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Bella did such an excellent job. She made me feel so comfortable and confident in myself. I couldn’t have asked for a better hair stylist.
Ella Segond
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The ladies are very friendly and helpful. It’s a positive and relaxing experience being at the Colour Shak. Definitely recommended.
Diane Ducray
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Today I was one of the models for the new nanoplasty all natural chemical free hair straightening. I had the beautiful apprentice Mia, a young aspiring hairdresser at The Colour Shak. Owner Kim has always had the most talented stylist and Mia is definitely going to be one of her stars. I have Shirley Temple curls along with it also being bleach. I walked out with straight, soft and untouched colour hair today. Mia has beautiful customer service skills, a lovely personality and such potential to go so far in her career. ⭐️⭐️⭐️⭐️⭐️
Stephanie Stone